Please phone 00 44 (0) 343 658 0342 or 00 44 (0) 1293 652842 and quote your policy number.
Contact Reactive Claims calling 01420 383067 or email firstname.lastname@example.org.
E: Co-operative Travel Insurance
T: 0343 658 0325
(Mon - Fri 8am - 7pm, Sat 9am - 5pm)
Or write to us at:
Co-operative Travel Insurance Customer Services Department
135 High Street
We endeavour to respond to all written queries within two working days.
Co-operative Travel Insurance try to ensure you receive a high standard of service. However, if you are not satisfied with the service in the first instance please write to the above address.
We will do our very best to resolve any difficulty with you, but if we are unable to do this to your satisfaction, disputes may be referred to the Financial Ombudsman Service for review. The Financial Ombudsman Service's address is:
Financial Ombudsman Service
Tel: 0800 023 4 567